Cotswold Sweet Company

Cotswold Sweet Company online store is hosted on a separate, secure server. The store itself is hosted by Actinic. Always look for the 'Golden Padlock' to ensure that your online shopping payments are safe and secure.

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Terms and Conditions

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Postage

We will normally send your order to you in 5 business days.

All orders are dispatched by First Class Royal Mail/ Parcel Force. Postage prices are standard Royal Mail charges plus a small handling fee to cover the extra weight and cost of packaging.

Please note: We take pride in sending only top quality goods. We do not accept responsibility for damage in transit or climatic conditions.

Tax

Taxable items have the current UK VAT (sales tax) added.

Security

Any credit card details you entered are transmitted over a secure (SSL) link and stored using 128-bit encryption.

Guarantee

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. In addition, customers from the European Union are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Images on this website are not always representative of products received. Occasionally products may have to be substituted. However the quality of the product shall remain the same.

If your item is not in stock, we will contact you before deciding how to proceed.

Contact Us

If you need to reach us, please use the 'Find us' link on the store page.
We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Copyright
All content on this web site is Copyright of Cotswold Sweet Company (http://www.cotswoldsweetcompany.co.uk). Reproduction of any images or content contained on the site is strictly prohibited unless prior consent has been given.

Allergies
Nut Allergies: We stock lots of items from many different manufactures. We are unable to assure you that the products that we supply will not have traces of nuts.


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